Return Policy Page

Return Policy for Makassi Online Market At Makassi Online Market, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return the item within 30 days of delivery for a full refund or exchange. To initiate a return, please contact us at info@makasionlinemarket.com with your order number and reason for the return. We will provide you with a return shipping label and instructions on how to return the item. To be eligible for a return, the item must be unused and in the same condition that you received it, in its original packaging. We reserve the right to reject any returns that do not meet these criteria. Once we receive the returned item, we will inspect it and notify you of the status of your refund or exchange. If approved, your refund will be processed to your original method of payment, minus any shipping charges. Exchanges will be shipped to you at no additional cost. Please note that we do not accept returns on custom or personalized items, and we are not responsible for any damage or loss that occurs during the return shipping process. If you receive a defective or damaged item, please contact us immediately at info@makasionlinemarket.com and we will work with you to resolve the issue. Thank you for shopping with Makassi Online Market. If you have any questions or concerns about our return policy, please do not hesitate to contact us.